Published On: Wed, May 17th, 2017

Bitcoin Boom: Poloniex, Bitstamp Stretched Thin Amid 600% User Surge

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Bitstamp and Poloniex have reported a surge in new users as cryptocurrency prices and press coverage pique mainstream interest.
Poloniex: Users Up 600%, Transactions 640% in 4 Months
Poloniex, commonly considered the go-to resource for crypto-to-crypto trading, released data showing a 600% increase in user numbers, while first-time traders caused Bitstamp to warn about delays to support response times.
“As digital currencies continue to gain in popularity, the increase in the number of new traders on exchanges like ours can exert significant pressure on the customer service team,” Bitstamp wrote in a blog post Wednesday.
[…]As you might expect, this recent spike in popularity has led to us receiving significantly higher numbers of customer support queries and verification requests.
Poloniex has been dogged by technical problems in recent weeks as more and more traders turn to the platform to trade on increasingly lucrative altcoin markets.
Slowdowns in load times, ‘stuck’ transactions and site loading problems came amid the exchange confirming it was dealing with a major DDOS attack.

We’ve been under continuous DDoS attack which inevitably affects other areas of operations. We’re mitigating as fast as we can.
— Poloniex Exchange (@Poloniex) May 13, 2017

Transaction numbers themselves, it continued in …

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